Case study 01Forecasting · Operations · 2026

Forecast
Flow

A forecasting and labor planning system currently used at Apple Valley Mister Car Wash as “Mister Forecast.” It gives operators a clear answer while the day is still unfolding.

RoleProduct strategy, operations design, development

The operational problem

Labor decisions were being made without a reliable view of where the day would finish.

Car wash demand is unusually volatile. Weather, seasonality, holidays, school calendars, and local conditions can move volume dramatically. Managers still have to decide throughout the day whether staffing is appropriate.

Overstaffing wastes labor. Understaffing harms the customer experience and burns out the team. Future scheduling had the same problem: plenty of historical data, but no practical way to translate it into a decision.

The central decision

Where will today finish, and what should the manager do now?

One forecast connects the current pace to the labor decision. Managers can see the expected finish, its likely range, the confidence level, and whether scheduled hours align with projected demand.

The daily workflow

Enter what is happening now. Get a decision while it still matters.

The mobile experience keeps the essential interaction focused. A manager enters the current time, car count, and scheduled hours, then receives a finish forecast and direct labor guidance.

Forecast Flow mobile input screen for current time, car count, and scheduled labor
Current operating inputs
Forecast Flow mobile result showing the recommended forecast, seasonal pace, expected range, and confidence
Forecast and confidence
Forecast Flow mobile labor recommendation showing staffing is on target
Recommended labor action

How it works

From operating history to a decision a manager can trust.

The system combines live traffic with seasonal pace, weather effects, recent trends, and a machine learning forecast. As more of the day unfolds, observed pace carries more weight. The interface translates that forecast into clear staffing guidance.

01

Observe

Historical traffic, hourly progress, weather, calendar effects, and the current day.

02

Forecast

Seasonal patterns and machine learning estimate the most likely finish and range.

03

Decide

Labor guidelines turn the forecast into a direct recommendation for the operator.

04

Learn

Saved forecasts are matched with actual results so performance remains visible.

What shapes the forecast

Built around the conditions that actually change car wash demand.

The forecasting system combines calendar timing, recent operating patterns, local school schedules, and detailed weather signals. It also applies operating rules for known exceptions and translates raw weather into conditions that are meaningful to the business.

CALENDAR AND LOCAL RHYTHM

When the day occurs

  • Day of week
  • Month, week of year, and week of month
  • Holidays and known closures
  • Local school calendar
  • Summer and school breaks
  • Payday timing
WEATHER AND AFTEREFFECTS

What conditions change demand

  • Weather for the site’s exact coordinates
  • Daily high temperature
  • Rain and snowfall
  • Morning and afternoon precipitation
  • Morning and afternoon cloud cover
  • Maximum wind speed
  • Prior day rain and the demand surge that can follow
OPERATING INTERPRETATION

How raw data becomes useful

Sixteen weather categories distinguish conditions such as extreme cold, snow, fog, thunderstorms, different levels of rain, wind, temperature bands, and cloud cover. The day before a holiday, the holiday itself, the day after, and very low volume closure days are excluded from normal seasonal averages so unusual events do not distort future projections.

Build the schedule

See the demand and labor needs for the full week before writing the schedule.

The weekly outlook shows projected cars, recommended labor hours, recent business pace, weather, and the expected demand for each day. It gives the manager a practical starting point for building the upcoming schedule.

Weekly outlook used for schedule planning

Connected planning

Bring in operating history and send weekly projections forward.

The Import / Export workspace keeps forecast data current and prepares weekly projections for Goals Flow or a downloadable planning file.

Import and Export workspace

Visible operating logic

The recommendation stays connected to the labor guidelines.

Managers can see the volume tiers and hour ranges behind the recommendation, keeping the decision consistent and understandable.

Labor guidelines by projected volume

Outcome

A working decision system with a clear path to responsible expansion.

Forecast Flow is fully operational for Apple Valley, where the forecast is grounded in location specific history and daily use. The location framework and weather coverage are prepared for the 37 Minnesota region sites, but each additional location will require its own operating data and validation before going live.

1fully operational location
37Minnesota region locations mapped for weather
3.5 yearsApple Valley operating history
19.6%current 30 day forecast error shown

The 19.6% figure is the current 30 day performance displayed in the supplied product screenshot. It is not presented as an all time or guaranteed result.

Measure the result

Forecasts are compared with what actually happened.

The accuracy view tracks recent performance, short term direction, and daily results so managers can evaluate the system using real operating outcomes.

Recent forecast performance

Product judgment

Trust comes from clear reasoning and visible performance.

The forecast does not stop at a number. It shows the expected range, confidence, seasonal pace, and labor impact so the manager can understand the recommendation before acting.

Forecast Flow also separates historical analysis from real operational performance. A forecast is only useful if the team can understand when it was made, what information shaped it, and how it performed.

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